Chipotle is a company that recently changed its strategy. Th…
Chipotle is a company that recently changed its strategy. The old strategy included a heavy reliance on providing freshly prepared meals for in-store customers (dine-in or carryout). The new strategy focuses on Chipot-lanes – mobile order pick-up lane — which allow customers and delivery drivers to retrieve their orders without leaving their cars. Unlike traditional drive-thrus, Chipot-lanes require customers to place orders via the app or website before arriving. Critique this change and then briefly describe how the change might impact the HR functional strategy.