Nurse David works on a medical-surgical unit where several c…
Nurse David works on a medical-surgical unit where several clients have recently experienced medication errors related to similar documentation issues. Instead of blaming individual nurses, David reviews the unit’s workflow and realizes that the electronic health record prompts are confusing and inconsistent. He collaborates with the nurse manager and IT department to adjust the system, helping prevent future errors for the entire hospital. Which example demonstrates “systems thinking” in nursing practice?