StayWell Hotels operates properties across the United States…
StayWell Hotels operates properties across the United States and aims to improve guest satisfaction. Management has observed differences in customer reviews and wants to understand whether these differences are related to: The type of room booked The method used to make the reservation To investigate, StayWell Hotels conducts a study examining customer satisfaction scores across different room types and booking methods. ANOVA Table Source df F Statistic p-value Room Type 2 64.15 < .001 Booking Method 2 18.42 < .001 Room Type × Booking Method 4 3.47 .029 Error 18 — — Complete a hypothesis test for interaction. Make sure to state the model, define the parameters, state the hypotheses, state the test statistic and p-value, and make a conclusion. (Assume that the assumptions are met.)