The role you assign an AI assistant shapes everything that f…
The role you assign an AI assistant shapes everything that follows. It tells the assistant who it is, who it’s speaking to, and what it’s trying to balance. Cedar Creek’s front-desk AI assistant spends much of its time replying to worried owners asking about cost and care, so the role needs to fit that situation. Each option below is a plausible identity statement. Which one will produce the most reliable replies to anxious owners?