Two types of customers are served by a two-step process. Eac…
Two types of customers are served by a two-step process. Each station is staffed by one employee who works 60 minutes per hour. What is the implied utilization of the bottleneck resource? Customer A: Demand: 5 per hour 3 minutes at station X minutes at station Y Customer B Demand: 8 per hour minutes at station X 2 minute at station Y